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We believe in the power of language, thoughtful strategy, and sincere connections.
Yep, we’re talking about marketing. And specifically, brand strategy work.
In the words of esteemed marketer Donald Miller, “People don’t buy the best products and services. They buy the ones they can understand the fastest.”
To cut through the noise in today’s world, strong and impactful messaging is critical. When a customer visits your website, they need to understand what you’re offering within seconds or they navigate elsewhere. The same goes for all of the other platforms you’re showing up on. Digitally or in real life. When your team is armed with impactful messaging to explain who you are, what you offer and why it matters, your business will skyrocket.
Research has shown that leading with the question “why?” is a driving force to creating meaningful customer connections and scaling a successful brand. This is exactly what our brand strategy process will deliver.
Our Brand Strategy process takes you through a deep re-imagining of your vision for your organization. Namely, why you do what you do, who you serve, why it matters, and how best to communicate your brand voice, tone and messaging in every place you show up in the world and online. At the end of our Brand Strategy process, you’ll have a playbook for messaging that will transform the way people interact with your business.
If you require a brand identity or refresh, we can help with that too. Our visual identity experts can work alongside us from start to finish to provide you with a brand identity, including any and all of the following: A brand book, logo design, colour palette, font selection, and specific styling for brand documents and packaging, and more.
Book a consultation and let’s chat about your Brand Strategy needs.
WHAT OUR CLIENTS SAY
Melissa Maltais, Membership & Programs Manager
BC Association of Farmers' Markets
Founder + President, Maystreet Productions
Dedication, creativity, superlative writing skills, and an uncanny ability to connect us with our audience.
Direction of Nutrition Education, BC Dairy Association / Better Together BC
Working with TSA has been a great experience. Their team is always suggesting new and innovative ways for us to engage with our audience and they always stay on top of the technical aspects (such as algorithms) so that I don’t have to. I love how they respond to our feedback and always are willing to adjust based on our budgets and timelines. Our social followings continue to grow and I am grateful for the collaboration with TSA to make this possible.
Manager, Community Engagement, BC Agriculture Council
We call them The Dream Team! The Social Agency transforms our messaging and promotions into truly brand-worthy, captivating campaigns every single time.
Owner, Once a Tree Furniture
Their team was very responsive, knowledgeable, and provided an excellent strategic approach to our social media efforts. Overall we saw great results, and would work with them again in a heartbeat!
Marketing Analyst, Telus Health (formerly Copeman Healthcare)
A small but mighty shop.
Past-Director, Marketing Communications, Rick Hansen Foundation
Kirstin, Monica, and their team are absolutely incredible. They are insanely knowledgeable, detail-oriented, and deliver above and beyond.
The Diabetic Fighter
We brought on The Social Agency to create a three-year social media strategy for the Faculty of Engineering and Architectural Science. Their team was extremely responsive, creative, and able to easily adapt to scope changes as the project advanced. They delivered a thoughtful, comprehensive strategic plan that provided us with a roadmap to maximize our brand-building efforts on social media and develop quality connections with our community.
Director, Marketing & Communications, Faculty of Engineering and Architectural Science, Ryerson University